TERMS AND CONDITIONS

TERMS AND CONDITIONS FOR ADVENTURE

These terms and conditions may be modified from time to time, apply to all our services directly or indirectly, to make a reservation, you acknowledge and agree that you have read, understood and accepted the terms and conditions listed below (including the privacy statement). This document is made to guarantee the service and the contract between the company, suppliers and client, also in the sense of business laws and these are terms which are suited for adventure tourism. Please complete the booking form for payments and others.

THE HIGHLANDS EXPEDITIONS

Place of Origin Peru formally Created and registered in the Public Registry in the Huaraz city No. 11007348 with “Single Register of Taxpayers” RUC No. 20530726747. As an international company we have several offices either in the lima city, Santa Anita based and in different areas of South America.

COMERCIAL ACTIVITY

Travel agency and tourism adventure that takes place in Latin America. Types of adventure, hiking, trekking, Mountain climbing, Rock, ski, cycling, rafting, overlanding, and horseback riding; the shuttle services local, national and international sale of magazines, books, souvenirs, mountain materials and materials for rental. The Highlands expeditions began with the belief of finding a bit of adventure in all South America. The first were fed by the passions simple to know and be a lover of the environment and travel around the corners of each of the countries exploring wild environments of difficult access. Years later, offered an infinite number of adventure trips to destinations in all South America. The company was founded in April 1992 hoping to indulge his passion for endless journeys at the same time doing business. This was the real beginning of “adventure tourism” and the travel industry have not been the same since then. The founder of recent graduate school guides UIAGM entered the world of routine work, where was the place that inspired him to become a company of international capacity and tourist advertising information.

VISAS, PASSPORT, TRAVEL DOCUMENTATION

While this at our fingertips provide basic advice to clients regarding passports and visa requirements, also should consult with the appropriate Embassy, consulate or the Ministry of Foreign Affairs to obtain exact requirements for your chosen trip and the date of travel. It is your responsibility to ensure you have the correct visa and passport to gain access to any country, region included in travel plans you acquire from us. If it does not, we do not have any liability to you for any cost, loss or damage to suffer, refunds, in some cases, countries will not be denying entrance to clients who have a criminal record. In case you are worried about this, please consult the Embassy or Consulate in their respective countries to travel. The company is fully responsible for ensuring that all members of the group have the correct and valid documentation for travel. We cannot accept responsibility for any breach of which results in fines or costs that are incurred and recommend that you consult with your Passport Office or Consulate in question. Clients travelling overland to certain destinations may need documentations in order to avoid any problems at the time of travel.

BOOKING CONDITIONS

The General conditions are very demanding in their activities of mountain and others, since they are high risk; Therefore, all participants, clients, suppliers must sign and give recognition and assumption of risk before the chosen activity, booking can be made from one year to another at a discount of 20% so on, with conditions in each country where will take place and the type of activity adventure to make. If dates specified output are not suitable or if you want to vary the itinerary, we would be delighted to design a programmer according to the client’s time to satisfy interests of travel. This service is available for any person or group. However, as a general rule. For an effective and safe estimate, it must have the agreed price and for that it is necessary to have a minimum of six people and for larger groups may be a reduction in prices. We regularly organize trips tailored to all who request it, groups of friends, schools, clubs, charities and special interest groups and will be happy to advise you on your travel plans.

IN CASES OF ABANDONMENT OF ISSUANCE

In the event that a client’s abandon the expedition due to illness or any other reason, all additional costs incurred because of the disease or any other cause shall be borne by all the insurance coverage contemplated passenger, both for passengers and the activities that will be carried out, including public liability and personal accident insurance. However, it is strongly recommended to its customers have their own insurance for the trip.

MODIFICATION AND CANSELATION MAJOR FORCE

The achievement of the objectives of the expedition is the aim which pursues and does not imply a contract for our company, will not be liable for any delay or any modification with regard to the itinerary clearly established due to an illness, bad weather or any other circumstances beyond our control. Success always depend largely, climatic factors and the conditions of the terrain. The climate in this area is very unstable and unpredictable; You must be prepared for the “wild” weather conditions and agree that we can do our best to achieve our goals. Our mountain guides will have the final decision in order to modify totally or partially the programs. This does not entitle passengers to claim compensation.

ACCIDENT INSURANCE

Adequate and valid travel insurance is mandatory for all travelers from making any kind of adventure and is a condition for accepting your booking that you have agreed there will be obtained for their reserve adequate and valid travel insurance before the date of departure. We recommend you to take an insurance as soon as your reservation this. Insurance, life and travel insurance is highly paramount since the company is located in South America there are no companies that cover personal insurance or civil liability in addition the company is located in Latin America, which is part of the underdeveloped countries, where there is no compulsory third party accident insurance (clients) clearly said shall not be chargeable incidents that may occur during the adventure activity and others, therefore once the company suggests that suppliers and customers must obtain insurance from accidents in their countries and or native continents.

INTERNATIONAL FLIGHTS

Being part of a Latin America company, not we can incorporate into our costs or packages the flights to South America, this liability shall be subject to all who take the services on your business as private clients, suppliers, and school groups, but however as part of the company, we can help our users get their tickets back, noting the flights coming from their countries of origin not of South America, is recommended and encouraged for safety security get their tickets from back and forth from their countries of origin, the company will be in charge of the local, national and international flights only in South America.

SOME PROBLEMS AND POLITICAL DISASTERS

Own knowledge and living in Latin American countries, they have some social problems, and due to the lack of economic stability sometimes people make public disturbances and manifestations. Indicating that it could happen, users and suppliers will be informed about the latest incidents in South America.

FIRST AID

In case of accident or any case of disease occurs during the trip, without taking into account that is hiking, mountaineering or another, aid of support will be provided by the company, including first aid, medicines and transportation to the local hospital.

CONDITIONS FOR EXPEDITIONS

THE HIGHLANDS EXPEDITIONS

Is a company with extensive knowledge about “Mountaineering” climbing in South America, therefore we have professionals of international rank, such as mountain guides, from hiking and others; prepared, trained and instructed to accompany and help clients, hikers and climbers to achieve their security and objectives satisfactorily. The highlands expeditions notify clients and suppliers as workers, employees and partners do not have any responsibility or liability on the organization.

INCEDENTES WITH FLIGHTS

By this document will allow us to know, that we have no responsibility for any incident that may occur during the flight, in the same way, terrestrial travel, regardless of that occur in motels, hotels, or any type of robbery, disease or any action that may cause civil unrest, governmental restrictions, and others

TRAINING OF LEADERS

Guides, leaders and all staff, who work with us are highly qualified to perform their duties in the Andes of South America, for these reasons taken efficiently to clients and suppliers hereby, in addition our expedition leaders are members of the organizations international guides (UIAGM, UIMLA) and therefore, they have the moral authority to assume responsibility for driving and the problems of the expedition members that they are taking this service, also can cause customers about their risks to health and life. They will be informed to the Centre medical and personal illegal acts shall be reported by the leader or the guide in charge. Indicating that it is fulfilling its work, these problems will be informed strictly to the main office, for example: If there are some people who commit illegal acts, will be separated from the expedition without the right to claim your refund economic, on the other hand, if a person seriously ill that he or she was required to return to their country of origin immediately communication between leaders and customers will be permanent It is necessary so that passengers follow the instructions and recommendations of the trip leader. Trip leader may modify or cancel the trip when it is convenient for the people, so it should not affect the continuity of the safety of the group or of any of the participants. Which do not entitle passengers to claim compensation.

THE SOCIETY

Be a part of this continent and being in South America that it is a society with enough psychosocial problems, we inform and guide those who take our services, not living apart from reported on his travels to each of the countries, i.e. each place has respective domestic problems, that doesn’t indicate that things are bad but obviously there are to report in every way to take forward their travel and objectives otherwise we have circumstantial problems in life. Now that the instructions are well understood, the company is not responsible for illness, accident or death that may occur during the expeditions in the Andes of South America.

MISSING OBJECTS

The company, leaders, guides and workers are not liable for the loss of valuable items of your property personally, that might occur during the trip, land, air, rain, national or international. While the organizer has not taken responsibility for, analyzing and understanding the content mentioned above, we hope to make reservations, so it can give you a quality service in each expedition program.

PRICES

Prices are determined according to the expedition and can be treated with the company, international currency like the euro, dollar, pounds, and the national currency. The exchange rate of the contract date with inflation of 4% due to permanent changes.

RESERVATIONS AND PAYMENTS

Reservations, advance may be made from one year to another with discount 20% of total cost, plus it is scheduled in three parts, with a deposit of 40% of the total payment of the expedition that the clients choose and is as follows:

• In Peru 03 months before the expedition.
• In Argentina, Bolivia and the rest of the countries in which delivery dates are already corrected, it will be 04 months before, the payment of the remaining 60%, 100% must be paid one month before the expedit.

REFUNDS

The company will make refunds in the following manner:
• inside the 50 days missing – 90% refund of advance payment.
• Inside the 40 days missing – 60% refund of advance payment.
• Inside of 30 days missing – 40% refund of advance payment.
• Within 20 days of missing – 00% refund of advance payment.

Shall be carried out as mentioned above, since the company has made office and expenses payments to suppliers and the company’s servers.

ABOUT TOTAL PAYMENT

The payment will be made through bank deposit, bank transfer or credit card. Once full payment is made, clients are entitled to reimbursement of:

• within 50 days in advance a refund of 90%

• inside of 20 days of work prior to issuance, clients will lose the total (100%) of the payment made by the expedition, this is happening, because at that time the company has already received the confirmation of delivery such as hotel services transportation and also office and financial expenses.

CANCELLATION OF TRAVEL AND EXPEDITIONS

The company will cancel their trips and expeditions in the event of natural disasters, the request of the Government and other unexpected incidents, it will be resolved between the customer and the company. Changes of places of expeditions can occur and which may be local, national and international, that must be communicated immediately to customers or to the expedition and suppliers group. It is also possible that we have to cancel your holiday scheme. The operation of all visits depends on a minimum number of persons booking the tour. If that number is not reached, we reserve the right to cancel the tour. However, we will not cancel tour of less than 4 weeks before the planned departure date except for reasons of force majeure (as defined below) or failure on his part to pay the deposit and or the final balance sheet, or any other reason beyond our control. Where we cancel your booking that is not in breach of these booking conditions and is not for reasons of force majeure.

IMPORTANT: We would like to thank the group for the issue and to carry out the instructions above, and we will provide the best information, questions and quality services.

WEB PAGE

The content and infrastructure of this page, is privately owned by the Highlands expeditions company, provided online accommodation booking service conforms to the terms and conditions set forth below, unless otherwise indicated, used by our website and the rights of intellectual property (including copyright) of the contents and information materials and on our website are property. copyrights which may not be reproduced, copied, or changed such as texts, images and other parts of the content, our website is controlled and supervised by the company, the Government and our suppliers. If it intends to violate the right to property, mark or register on our website, the company will advise you that you did not, in this case, you will be responsible for infringing the right of ownership.

FINANCIAL MANAGEMENT IN PERU AND SOUTH AMERICA

Our address is located in Peru, Huaraz, subject to change according to the cities where the adventure activities is developed, this time is working together with local companies and regional laws, the magnificent “valley of callejon de Huaylas” – the most beautiful snowy world called “Alpamayo”. And why not also tell the majestic stone Sentinel Aconcagua Mendoza Argentina.