FREQUENTLY ASKED QUESTIONS

1.-What kind of travel offers The Highlands Expeditions?

Mainly our activity is trekking and climbing; but over the years we have added a variety of adventures to our programs such as rock climbing, hiking, rafting, Eco Trek. Wildlife, natural history and cultural trips middle of over landing, photographic expeditions, and even horse riding. See all your questions to our email or check your travel website to find details of each activity in different countries of South America.

2. Feeds and dietary?

South America is characterized by having a variety of meals and having the best tourist attractions and that is the best option to travel abroad. The extraordinary is to discover fantastic local and regional cuisines mainly food infinities Peru has either national and international food, discovering their ancestral and indigenous preparations. Many times be included most or all meals in our travels, so when we stayed in hotels or inns and ordered dinner in intimate restaurants we will test a variety of tempting local dishes, and even in the more rustic settings such as camping, your dinner equally well. Camp cooks are experienced professionals that handle the art of cuisine to prepare amazing culinary delights in the most remote places (imagine a feast with a “pachamanca” Indian meal with potatoes, fresh and native of the region. Being served at the tables of camping). In some regions such as Argentina, the supply of products can be more limited and therefore food will be less varied. But you can be sure that is always going to be abundant, healthy, and delicious. You will try to meet as well as possible at the request of special diets that may be for example (vegetarian, celiac) are asked to please talk your requests to us at the time of registering on your next trip.

3 Journeys in terms of difficulty?

Each trip has different categories such as: trekking, climbing, easy trekking, moderate trekking, with some exceptions on some trips that are a little difficult; Likewise, with the mountain climbing depending on routes and the mountains. The porters, pack animals or support vehicles and other means of transport such as: buses and small vehicles carry all equipment. The clients only take a light backpack to base camps that said you will get more enjoyment of your trip if you are in good physical condition so the best advice we can offer is to get in shape and consult with your doctor before starting any program of physical and mental effort. Obviously many of the activities are optional and related to travel quite easy so it can include short walks a day or optional hills rides lower travel moderate more assets that involves hiking terrain moderately vigorous and varied as travel days important in days, weeks of hiking, camping areas free and compulsory in the travel activities.

4. How do I know if I’m fit enough?

In addition to choosing the destination and activity, most importantly for his trip is to ensure that you can adapt to their interests and physical abilities. Which can be found in a detailed description of the physical requirements for each trip on our itinerary, so we encourage you to get in contact with our travel advisors and discuss the physical requirements with them. They will be happy to help you choose the trip that is right for you by asking specific questions about the chosen program, physical activity and preferred site of traveler people. The biggest satisfaction for you will get in shape for his next adventure if they begin several months before departure and take her serious training program and confirming a trip we will send a program of suggested training for such adventure that you have chosen and registered, consult a physician before you begin, we want to make your trip something pleasant enjoyment of your stay in our country. If you have any questions, please do not hesitate to contact us.

5. What is included in the price and travel package?

Each trip varies slightly, to see specific information about what is included please check the detailed itinerary or send an email with our advisor’s online sales of adventure, international airfare, voluntary tips and personal items not covered the travel package.

In the package will include the vast majority of services, these are the following:

1.- Preparation of your program details and the leader guide expert in each field

2.- Hotels, accommodation, hostels, cottages or in cities and towns

3.- According to the activity of your trip will be included in camps, as cooks, personal tents, mess tents, and collective equipment, mountain materials, ropes, ice axe, crampons (etc.)

4.- The majority of meals in the camping will depend on program

5.-Transfer from the airport to the hotel in each city

6.- Vehicles for road transport to different parts

7.- Guides and porters if you need additional

8.- Tickets and permits (Aconcagua provincial park or Huascaran National Park and others)

9.- Medical and insurance basic evacuations

10.- International airline tickets within South America

11.- Incorporation leader, guides and local staff

12.- Excess baggage

13.- The cost of the vaccines medical for visits to the rainforest and tropical countries Specific routes every day for each output will give you full information on what is included and what is not included for your trip (see concern driving experts will be informing them).

6. Complaints?

If you have a complaint about your reservation, you must immediately notify our local representative or your Leader and the corresponding service provider. If you are not satisfied with their performance in response to Customer Service, giving your booking reference and all relevant information.

7. Reservation confirmation and invoice?

After confirming the booking and have processed all their appropriate document you requested Boucher for the accounting record, to give credibility and consistency to carry out their activities and expeditions in different parts of South America.

8. Local laws and customs?

Customs and experiences of each country are different. When visiting a country, we suggest that you can take so rewarding because they are very different from European customs, be aware of your actions to ensure they do not offend, especially if you intend to visit religious areas could cause some offense which could harm your stay in South America, it is strongly recommended to consult with the agent, leader or appropriate guide for more information regarding the laws and customs of the local country you are visiting and familiarize themselves with respect and humility recommended.

09. Privacy Policy

Privacy Policy trips are limited to setting out what information we collect, and what we do with it. Our privacy policy applies to you and is available on our web site and through other channels. In all his dealings with us you must ensure that other representatives are aware of the content of our privacy policy and consent of acting on your behalf.

10. Your rights

Upon completion of the issue of data access request form, you have the right to receive a copy of the information we have about you and to correct any inaccuracies, you have the right to ask in writing the Boucher of reserves, if it is available, you can modify your previous Web site preferences, use our email, personalized emails and once properly notified by you, we will take measures to stop using your information in this way.

11. Security Statement

We have taken all reasonable steps and thus have appropriate security measures to protect your information.

12. Changes to this policy

Any changes to this policy will be evaluated, processed either through our website, brochure and other set-up prior to an application available.

13. What about the environmental impact

We believe that adventure travel with the purpose of establishing a solid working relationship with people and the environment in which they operate evolve, we believe that you can also make a positive contribution and urge you to familiarize yourself with our liders, guide, u responsible for expeditions.